Coping with aggressive behaviour
Does a candidate or an employee have the resilience required to cope with verbal abuse or physical violence? LTP TestNed helps you with staff selection, staff development and staff reviews.
Coping with aggressive behaviour
Unfortunately, aggressive behaviour and violence are on the increase in more and more professional groups. Examples include increasingly violent behaviour towards first responders, undesirable behaviour in relation to health professionals or verbal abuse and physical violence targeting teachers.
The impact of these incidents is considerable, both at the time of the incident itself and in the longer term. It is one of the factors that cause high absenteeism and high staff turnover.
What can you do as an employer?
As an employer, you can take action to help in a number of areas. Make sure that there is sufficient professional attention for employees who have had to cope with aggressive behaviour. Also make sure that employees have the resilience required to cope effectively with verbal abuse and physical violence (both now and in the long term).
LTP TestNed can map this for your organisation via a compact online assessment. In relation to selection or development of one or several persons, or a team or a department, or even via a staff review of the entire organisation.
